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WELCOME TO WERMO

Waltham Estate Resident Management Organisation

Our vision is for a resident-led enterprise recognised as a centre of excellence, working together, with a shared commitment, to provide good, modern housing and excellent housing services.

About us
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Our vision for Waltham Estate RMO is
to create a community
of choice.

We aim to deliver added value for our residents, providing excellent homes and services with a mission of working with partners to foster community spirit and to deliver high quality services with residents in control. Developing an inclusive, fit for purpose organisation that is representative of the community we serve.

Our vision
OUR PROMISE TO YOU

Our services

Service standards are our promise to you and set out clearly and simply what services we provide to you and how we will respond when you ask for that service or contact us.

Service standards set out the minimum level of service you can expect from Waltham Estate RMO, so you know what to expect and so that you can hold us to account.

Our Core Values

Inclusiveness
Creating a sense of belonging to the Waltham Estate RMO and valuing our diversity
Transparency

Being open and transparent in everything we do and accountable to our members and residents for our action

Quality
Delivery excellent, customer focused services that meet the needs of our residents
Innovation
Taking a creative and imaginative approach to shaping our future
Integrity
Treating others with honesty and respect, and always delivering on our promises
CONTACT

Get in touch

If you want to learn more about Waltham Estate RMO or have a question you would like to ask, we would love to hear from you.

The Old Laundry,
Thornicroft House,
Stockwell Road,
London, SW9 9PT

Phone: 020 7926 9083

Email: waltham@wermo.org.uk

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